Responsible Gaming

Our Commitment to Safe Gaming

At Kiwi Treasure Casino, we're committed to promoting responsible gambling practices. Gambling should be enjoyed as entertainment only – never as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.

Age Verification

You must be 18 years of age or older to gamble in New Zealand. If you're under the legal age, we encourage you not to participate in any gambling activities. If you're aware of underage gambling, please report it to the relevant authorities.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Be aware of these warning signs:

• Chasing losses – trying to win back money you've lost
• Hiding your gambling activities from family or friends
• Gambling with more money than you planned
• Neglecting work, school, or family responsibilities due to gambling
• Feeling anxious or irritable when unable to gamble
• Lying about the amount of time or money spent gambling
• Using gambling to escape problems or manage emotions
• Borrowing money to gamble or pay off gambling debts
• Experiencing relationship conflicts due to gambling
• Unsuccessful attempts to reduce or stop gambling

Self-Help Tools

Most online casinos offer built-in responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
• Loss Limits: Cap the amount of money you're willing to lose during a session
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
• Time-Out (Cool-Off Period): Take a break from gambling for a set period (hours, days, or weeks)
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms

We strongly encourage you to use these tools as part of your responsible gaming strategy.

Support Organizations in New Zealand

If you or someone you know is struggling with problem gambling, help is available. Here are resources appropriate for New Zealand residents:

• Problem Gambling Foundation (PGF)
  Free, confidential support and counseling services
  Website: www.problemgambling.nz
  Helpline: 0800 664 262 (free call)
• Gambling Helpline
  24/7 support line operated in partnership with the PGF
  Phone: 0800 664 262
• Gamblers Anonymous NZ
  Support groups and peer assistance
  Website: www.gamblersanonymous.org.nz
• Samaritans NZ
  Emotional support and crisis assistance
  Phone: 1737 (call or text, free 24/7)

International Resources:

• GamCare (UK) – www.gamcare.org.uk
• GamStop (UK) – www.gamstop.co.uk
• Gambling Help Online (Australia) – www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada) – www.responsiblegambling.org
• National Council on Problem Gambling (USA) – www.ncpgambling.org

Take Action Now

If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out – problem gambling is a recognized health issue, and support is available. Contact one of the organizations above or speak with your GP for a referral to specialized gambling counseling services.

Remember: Your wellbeing matters. Gambling should enhance your entertainment – not harm your finances, relationships, or mental health.